The tech executive addressed the major computer disruption on the "Today" show Friday morning, where he offered up a mea culpa to the millions of customers, travelers and anyone else impacted by the worldwide glitch.

GK made it clear the outage wasn't caused by a cyber attack, but was related to a content update ... which left thousands of flights grounded and service interruptions for countless businesses.

Understandably, many are left scrambling for answers amid the chaos -- which is reported to be the largest IT outage in history. George noted the company has already identified the problem and has issued a fix for the update hiccup ... however, he could not provide more insight into when systems would be fully up and running.

He added ... "It could be some time. Sometimes, some systems won’t automatically recover… we’re not going to relent until we get every customer back to where they were."

ICYMI ... CrowdStrike sent an alert to clients overnight, where they stated their "Falcon Sensor" software update caused Microsoft Windows to crash -- which prompted an ominous blue screen on many computers.