ICYMI, there were reports Oprah showed up to War Memorial Gymnasium in Wailuku last week with a CBS News crew, but was turned away ... and wasn't allowed in, until she told the camera ops to wait outside.

The County of Maui explained Sunday on Facebook ..."To clarify, Oprah was able to visit our shelter and we thank her for instructing media journalists and camera crews to remain outside."

In other words, Oprah wasn't singled out, she merely got the same treatment as all media showing up at the shelters.

The County went on to say, "Her visit inside of the shelter today was truly heartwarming and we appreciate her understanding of our policy of having no camera crews or reporters accompanying dignitaries and celebrities in our emergency shelters."

As we reported, video from inside the shelter on Thursday showed Oprah handing out pillows to the evacuees ... and she also passed around things like toiletries and even cots.

The part-time Maui resident took to Instagram Sunday -- after reports of her being denied entry broke -- sharing her experience with helping those in need on the island. She also says she'll be donating a big amount once the fires are out and rebuilding can begin.