If you don't think people's nerves have been frayed during the pandemic, check out this scene from Dunkin' Donuts.
An enraged customer swung the front door open as she charged in the donut shop, demanding answers from an employee she claims threw a bag at her friend in the drive-thru.
As she screams at the employee, he implores her to stop speaking to him like that. He gets emotional as he walks away, and then the customer sets her sights on another employee, demanding that the employee in question gets fired.
The woman claims when she and her friend went through the drive-thru, the employee got their order wrong, so they drove back to get it done right. The woman says the employee threw the bag at her friend's head.
The manager at DD asked the 2 women to return the next day. He told them the employee was having a bad day and, coincidentally, it was his last day on the job. The manager said the employee was not fired ... Friday was going to be his last day even before the incident.
Nerves are raw, for sure.