5:37 PM PT -- Joycelyn's family just responded to their daughter's video.
The Savage family attorney, Gerald Griggs, released a statement from Joycelyn's fam saying ... “We’re saddened and disappointed to learn that Joycelyn Savage has said that she was not the person operating the Patreon account."
He continues ... "We deeply desired to hear her story and in her own voice outside of the presence of Robert Sylvester Kelly or anyone associated with him. For nearly three years, Joycelyn Savage has not been able to speak outside of a controlled environment created by Mr. Kelly. Her video today was not any different."
Griggs adds ... "Although we can now verify that it wasn’t her account, the allegations still remain. These are allegations that our own independent investigation found to be accurate and closely match the details listed in four indictments against Mr. Kelly."
The statement continues ... "We are also concerned about who gained access to Joycelyn’s personal Instagram account to mislead the public and her family."
And, it ends with this ... "But there is no deception in this fact, for three years, Joycelyn’s family has spent the holidays without their daughter. They love her and long to embrace her once again.”
R. Kelly's girlfriend is officially breaking her silence with a video that refutes the abuse claims attributed to her on a Patreon account ... claims she calls total BS.
Joycelyn Savage says she wants to clear her name following reports she'd turned on Kelly by posting dirty deets about their relationship on the paysite, Patreon. She says she had nothing to do with the site, and STILL has no plans to assassinate Kelly's character.
But, in this video we obtained ... Joycelyn starts out reading a prepared statement, or, as Kelly's critics might call it ... a script.
As for the claims of abuse, purportedly made in her name on Patreon, she says they were all flat-out false -- and she blames an impostor for launching that page, as well as an Instagram account bearing her name.
Joycelyn also reveals the current status of her relationship with Kelly, saying they communicate daily.
It should be noted ... lots of people had cast doubt as to the veracity of the Patreon account, including R. Kelly accuser Lisa Van Allen, who explained her rationale to us on "TMZ Live."
Joycelyn did go off script later in her video statement ... adding both she and Azriel Clary are still firmly in Kelly's corner, although Azriel never appears on camera.
As we reported, Patreon shut down the alleged Joycelyn account after it couldn't authenticate the owner's identity.
R. Kelly, meanwhile, is still behind bars ... and dealing with multiple federal and state sexual abuse cases, but Joycelyn says she still sees him regularly.
Originally Published -- 3:01 PM PT