We got Chanel out in L.A. shopping ... and after learning she has no clue who Rob Gronkowski is -- seriously, that's not a joke -- we asked how she and her husband Sterling felt about Odell being moved.

"Odell is family, so I mean it was really sad to hear he's leaving. He's always gonna be very close to us and we're gonna see him all the time."

Here's the thing ... Shepard will probably benefit on the field from Odell's absence, 'cause he's the number one guy now, but it still must hurt not to have your boating buddy around.

Oh, by the way ... Chanel is beautiful. Has nothing really to do with this post, but hard not to say when you see her out on the streets of L.A., so we'll say it and disregard your judgments.