The woman who was attacked by Kareem Hunt repeatedly begged cops at the scene to view the hotel surveillance footage of the incident because she wanted to press charges ... but the officers told her it wasn't that simple.
You can see in police body cam footage obtained by TMZ Sports ... the woman was adamant she wanted to press charges against Hunt for the attack and allegedly stealing the SIM card from her phone.
She thought the best way to prove her allegations was for cops to go to the front desk of the hotel and ask the manager to show them the surveillance video.
But, cops told the woman they were stuck because the hotel is a "private facility" and "they don't have to show us unless they're ordered by a court."
The woman was disappointed but sounded serious about pursuing a case against Hunt anyway.
The responding officers eventually went upstairs and interviewed Hunt -- but he was never arrested and charges were never filed against him.
We know the hotel eventually turned over the surveillance video to investigators -- but we're not sure why prosecutors opted against filing a case considering what the video shows.
We've reached out to the woman multiple times but haven't heard back. We've also reached out to the Cleveland PD for an explanation but no word from them either.